Wednesday, October 9, 2019
Understanding Practical Business and Organizational Research Assignment
Understanding Practical Business and Organizational Research - Assignment Example The study elucidates the huge problem of poor performance, accountability, and transparency in the government institutions such as municipalities. The Americans have expressed their dissatisfaction of the delivery of services in the government institutions. On the other hand, the purpose of the study was to evaluate the contribution of performance measure to the sustainable improvement, accountability, and transparency of the government organization (Sanger, 2012). The research hypothesized that cities that had sophisticated performance measurement systems would have a high likelihood of using the performance data to improve performance. However, the research did not have research questions. The study used an analytic approach to collect quantitative data from a sample of 190 cities. The researchers searched the cities with a high likelihood of measuring performance with the intent of improving service delivery (Sanger, 2012). Fundamentally, the researchers selected a sample from four service areas namely police, parks and recreation, fire, and public works. The study used quantitative approaches to analyze the data and present it in tables. The study findings are important for the city mayors and officials who hold leadership positions to implement the information gotten from performance measurement for the betterment of services. In summary, the researchers established that government institutions rarely implement the information from performance measurements for the improvement of services. The data analysis indicates that few organizations use the information to improve service delivery. The analytic approach used in this study can be applied to solve performance problems. The researchers have analyzed the problem by seeking the primary data of the various cities. Primary data establishes the main cause of a problem, and thus provides a platform for selecting the best solution (Zikmund, 2013). For
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